Shipping & Returns

📦 Shipping Information

Order Processing

All orders are processed within 1–3 business days after your purchase is placed.
Once processed, your order is prepared for shipment and handed off to the carrier.

Orders are not shipped or delivered on weekends or holidays.

Estimated Delivery Times

Shipping times vary depending on your location and the specific product ordered:

  • United States: 5–8 business days

  • International: 7–15 business days

Please note that products with additional features or specialty versions (such as massage-enhanced options) may require slightly longer delivery times due to sourcing and handling.

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak demand periods.

Shipping Locations

We currently ship to most countries worldwide.
Availability and delivery times may vary by destination.

If we are unable to ship to your location, you will be notified at checkout or contacted shortly after placing your order.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Tracking updates may take 24–48 hours to appear after shipment.

🔄 Returns & Refunds

30-Day Return Policy

We offer a 30-day return window starting from the date your order is delivered.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

Refund Process

Once your return is received and inspected:

  • You will be notified of approval or rejection

  • Approved refunds are issued to the original payment method

  • Refunds typically appear within 5–10 business days, depending on your bank or payment provider

Original shipping charges are non-refundable.

Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Digital products (including PDF guides)

  • Promotional or gifted items

  • Items marked as final sale

🚚 Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Include:

  • Your order number

  • Clear photos of the issue

We will review the issue and work with you to resolve it as quickly as possible.

📩 Need Help?

If you have any questions about shipping, returns, or your order status, please visit our Help Center or contact our support team.

We’re here to help and want you to feel confident in your purchase.